1. If you wish to return an item, you need to return the product within 14 days of receipt of goods. The cost of return is borne by you. Goods returned must still have tags attached, be unused and in the original packing. We reserve the right to refuse an exchange or refund if goods are not returned in a saleable condition or are damaged.
  2. In the unlikely event that you wish to return a faulty product, please email us with details and get a returns code. For UK orders products should be returned via the Royal Mail, delivery signed for. On receipt we will exchange or refund including postage for the return. For International Orders we will refund postage up to a maximum of £20. Please email us before posting.
  3. We regret that we cannot be held responsible for non-delivery of returned goods.
  4. Refunds will be processed within 5 working days, although your Credit Card Company may take up to 5 days to credit your account. We will advise you when a refund has been processed.
  5. Cancellations.You have the right to cancel your order within 14 days of order receipt, and can do so by emailing us via the contact form on the site.